During the order process through our website or by phone, you must register by filling in or providing your identification data, shipping address and billing address.


Please ensure that your personal information is provided accurately to avoid confusion or issues in the delivery of the purchased item(s). Refer to the privacy policy in the Legal Notice included in the footer.

If you authorize it, you will receive an email with information about our company and services.


Payment for the purchase will be made by credit or debit card (Visa and MasterCard), through PayPal, or bank transfer. To ensure that the transaction is securely processed, in the case of credit card and PayPal payments, they will be processed in real-time through the payment gateway of the corresponding financial institution or Stripe, once it has been verified that the provided data is correct.

For more information, please refer to the General Terms and Conditions section included at the bottom of the page.


Once the transaction is confirmed, the order number will be communicated through the website, allowing you to track it at any time from your computer. Additionally, an email will be sent with a description of the order and the personal data that has been provided. Non-receipt of this email 

may be due to a transient communication issue in the network or a typing error in the provided email address. In either case, it is advisable to contact Customer Service at (+34) 972 83 59 95.